Let's talk sales with Syed
Sales is hard work and you constantly need to evolve to succeed. If you’re looking to up your sales game, from prospecting to closing and everything between, then this podcast is for you. Syed takes a no-frills approach, engaging in topics in which he has experience with to help you get your sales process right.
Let's talk sales with Syed
Key things to look out for when hiring for Customer Success
August 13, 2024
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Syed Asad
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Episode 20
Hiring a Customer Success Manager (CSM) is crucial for ensuring customer satisfaction, retention, and growth of your current customer base. Without a healthy state of your current revenue, you will not be able to maximize the impact that your TOFU (Top of the funnel activities) will have to your bottomline. Which is why hiring for this role is crucial for success of your business.