Let's talk sales with Syed
Sales is hard work and you constantly need to evolve to succeed. If you’re looking to up your sales game, from prospecting to closing and everything between, then this podcast is for you. Syed takes a no-frills approach, engaging in topics in which he has experience with to help you get your sales process right.
Podcasting since 2021 • 20 episodes
Let's talk sales with Syed
Latest Episodes
Key things to look out for when hiring for Customer Success
Hiring a Customer Success Manager (CSM) is crucial for ensuring customer satisfaction, retention, and growth of your current customer base. Without a healthy state of your current revenue, you will not be able to maximize the impact that your T...
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Episode 20
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21:49
NRR vs GRR
For a while now, I have been trying to find the best way to gauge the performance of my CSMs (Customer Success Managers). It started off with NRR (Net Revenue Retention) being the north star through which I could see how my team is performing.<...
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Episode 19
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21:03
Getting Started with RevOps
Alright, so what is RevOps?The simple way to think about this is to see it as a framework with the goal to align marketing, sales, customer success, and other teams around a common goal - that goal being? Well, to drive sustainable reven...
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Episode 18
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28:58
Next Feature Fallacy
We all have fallen prey to thinking that if we build out a certain feature, we will get a lot of customers, or retain the current customers we have. Using feature building as a retention tool or a tool to attract new customers cannot be farther...
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Episode 17
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24:47
Guide to building the Customer Success team
Typically, companies should start contemplating a customer success team when they have a significant portion of high-value customers, such as when a minority of customers contribute the majority of revenue. My guide on how to go ahead and build...
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Episode 16
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28:48